Broccoli builds an AI operating system for home service businesses. Its platform deploys AI agents that answer phones, book jobs, follow up with customers and drive revenue, replacing fragmented tools and manual front-office workflows. The system is fully integrated with software such as ServiceTitan and is used by hundreds of contractors, from single-location operators to the largest PE-backed roll-ups, across plumbing, HVAC, electrical contracting and home services.
The technical work spans AI agents, conversational AI and voice assistants, workflow automation, CRM integrations and large language model applications. The product is designed as an AI-powered front office for contractors, handling customer conversations and job scheduling end to end rather than as a bolt-on tool.
The company was founded on direct customer research: the founders met more than 100 contractors door-to-door to understand how these businesses actually run. Its stated mission is to democratize great customer service so that every contractor, regardless of size, can deliver the experience customers deserve. Broccoli reports growing from zero to millions in ARR in under a year. Further details on founding year, team size, funding and geographic presence are not published.
