Cayenta, founded in 1983, develops CIS (Customer Information Systems) and ERP (Enterprise Resource Planning) software tailored for utility organizations. Its solutions serve customer service representatives, field technicians, and financial teams across over 100 clients in North America and the Caribbean. The company has operated as part of the Harris family of companies since 2004.
With a team of 145 professionals, Cayenta works at the intersection of utility software, customer information management, and enterprise resource planning. The company's approach involves embedding itself within client workflows, aiming to deliver software that integrates with the day-to-day operations of utility providers and essential services organizations.
Internally, the firm describes its culture as one that empowers team members to make decisions and positions itself as a training ground where talent can evolve into leadership roles. The company emphasises clear communication, continuous improvement, and close collaboration among its staff.
