Dell Technologies develops AI-ready infrastructure alongside cloud computing, edge infrastructure and data analytics products, supporting AI workloads and broader digital transformation programmes. Its portfolio spans personal computers and laptops for consumers and enterprises, enterprise hardware, software and services for data centres and IT operations, cloud solutions for enterprises and governments, and edge infrastructure for distributed computing environments. Technical work is concentrated in cloud computing, edge infrastructure, data analytics, AI-ready infrastructure, enterprise infrastructure, hardware, software and IT services.
Founded by Michael Dell in 1984 with $1,000 of start-up capital, the company now employs over 120,000 team members and serves customers in 180 countries. Annual revenue exceeds $100 billion, and the group describes itself as the world's largest privately-controlled technology company. A $60 billion merger with EMC added to its data infrastructure business. Support services process more than 2.5 billion customer and technical interactions a year.
Innovation is a stated priority: Dell Technologies holds more than 25,000 patents and pending applications worldwide, and pioneered the direct-to-customer sales model that reshaped the PC industry. Industry verticals served include enterprise technology, government, consumer and personal computing, cloud computing, data infrastructure and digital transformation services.
