Docusign, founded in 2003, builds Intelligent Agreement Management (IAM), a platform that uses AI to extract usable information from agreements, reduce bottlenecks and help teams manage risk across the full agreement lifecycle. The company's stated aim is to eliminate slow, expensive and error-prone paper processes by connecting and automating how organisations prepare, sign, act on and manage agreements.
Engineering work spans several domains: electronic signature technology, AI and intelligent agreement management, contract lifecycle management, workflow automation, document automation, and electronic notarization. The product suite includes eSignature, Contract Lifecycle Management, Agreement Manager, Workflow Builder and Web Forms, alongside AI agents that support agreement processes. Developers work with more than 1,000 pre-built integrations and APIs used to embed Docusign capabilities in business applications, websites, mobile apps and custom workflows.
Docusign serves cross-industry agreement and contracting use cases in more than 180 countries. It reports more than 1.9 million paying customers and over one billion users. The company is headquartered at docusign.com.
