Gainsight India Pvt Ltd is a software company that pioneers the customer success category. The firm provides a platform designed to help businesses manage and grow their customer relationships. With a team of over 1,000 employees, known internally as Gainsters, it operates across a global footprint that includes offices in the United States, United Kingdom, Netherlands, Israel, India, and Japan.
The company's working environment is structured around a human-first philosophy that prioritizes flexibility and trust over physical presence. It promotes a remote-friendly culture where results are valued more than face time. Employees are encouraged to challenge assumptions and innovate, with an emphasis on authentic connections and valuing diverse perspectives.
Gainsight's workplace approach has received external recognition. It was ranked as the #1 Best Place to Work on Glassdoor in 2023. The company has also been included in the Forbes Cloud 100 and recognized by publications such as Inc. Magazine and Fortune.
