Gordon Food Service operates a food distribution technology stack spanning ordering platforms, mobile applications and a supply chain network that serves foodservice operations across the United States and Canada. The company's engineering work centres on Gordon Ordering, a technology ordering solution through which customers place foodservice orders, and the Gordon Now App, a mobile application offering technology-enabled ordering and related customer solutions. These systems support a broad-line distribution business delivering food, supplies and services to restaurants, healthcare providers, schools, hotels and catering operations.
Founded in 1897 by Isaac Van Westenbrugge as a single-horse delivery operation and still headquartered in Grand Rapids, Michigan, the company is North America's largest family-operated broad-line food distribution company. It has been in operation for over 125 years and is led by the fifth generation of the founding family. It employs 20,000 people across North America.
Beyond foodservice delivery, the company runs 170+ Gordon Food Service Retail Stores open to the public, extending its distribution reach, and provides culinary expertise and menu planning services as value-added consulting for foodservice operations. Its technical work therefore covers both customer-facing ordering and mobile products and the supply chain and distribution network beneath them.
The company's stated values include "Customer is King", "Rewards for Performance" and "Integrity", alongside a commitment to customer service and to delivering excellence and quality that dates from its founding.
