iHerb, LLC operates a global e-commerce platform for health and wellness products, shipping directly to customers in more than 180 countries. The company's technical work spans online retail, fulfilment and logistics, supply-chain management, climate-controlled warehousing and customer-support operations. Its catalogue of more than 50,000 items covers vitamins and supplements, natural foods and beauty essentials.
Unlike marketplaces that host third-party sellers, iHerb ships everything itself from nine climate-controlled fulfilment centres worldwide, giving it direct control over sourcing, freshness and quality. It also runs round-the-clock customer support and publishes reviews from verified purchasers.
Founded in 1996, the company employs more than 3,000 people and serves over 13m customers. Its stated mission is to make health and wellness accessible and affordable. Offices are located in Seoul, San Francisco and Riyadh, alongside a distributed workforce attached to the fulfilment network.
