IHG Hotels & Resorts is one of the world's leading hotel companies, running a portfolio of 21 brands across the luxury-to-mainstream spectrum. It operates as a franchisor, a manager, and on an owned and leased basis, in more than 100 countries and some 7,000 global destinations. The group employs around 400,000 colleagues and is headquartered in Windsor, Berkshire, in the United Kingdom.
The brand portfolio spans several market segments. InterContinental Hotels & Resorts, Regent and Six Senses sit in the luxury tier; Crowne Plaza Hotels & Resorts covers the upscale segment; Holiday Inn is the mainstream brand; and Kimpton Hotels & Restaurants and Hotel Indigo occupy distinct lifestyle niches. Alongside these, IHG One Rewards is the group's loyalty programme, awarding points redeemable for free nights and other benefits as part of the wider guest experience.
IHG states its purpose as "True Hospitality for Good". Its responsible-business programme, Journey to Tomorrow, sets out commitments and focus areas covering people, communities, carbon reduction, waste, water and responsible procurement. The company's operating footprint spans hospitality, hotels and resorts, restaurants, travel and tourism, and loyalty and rewards programmes.
