Included Health is a healthcare company founded in 2021 that combines virtual and in-person care with expert navigation and AI-powered technology. Its work sits at the intersection of healthcare, data science and clinical practice, with technical domains spanning AI-powered healthcare technology, clinical decision support, virtual care and care navigation. Engineering and research staff work alongside clinicians and care advocates within a clinically-led, tech-enabled care model.
The company's product suite consists of three services. Access provides physician-led care across all specialties and settings, combining virtual and in-person delivery. Answers applies AI, data and clinical expertise to healthcare questions. Advocacy offers administrative support for the financial and social well-being of members.
Included Health operates in the healthcare and employee benefits sectors, serving members through employer and health-plan relationships. The stated mission is to raise the standard of healthcare for everyone, with a focus on improving health outcomes and removing unnecessary costs. The company describes its work as supporting the mind, body and wallet of every member served.
