Integrated Home Care Services (IHCS) is an independent home care benefits manager, founded in 2015 and headquartered in Miramar, Florida. The company coordinates value-based home care and healthcare administrative management on behalf of health plans, operating across 12 or more states and Puerto Rico. Its network comprises more than 2,800 credentialed home care providers, and it reports serving over 2.4 million patients.
Technology work centres on MedTrac, the platform underpinning IHCS's integrated home care model. MedTrac provides 24-hour access to patient documentation alongside real-time analytics, utilization management and clinical decision support. Related technical domains include claims administration and health plan network management, applied within healthcare, managed care and post-acute care settings.
The organisation describes itself as a team of dedicated professionals, many with more than 25 years of healthcare experience. Its stated values are service with compassion, accountability, integrity, collaboration and continuous innovation, with patient health and well-being kept central and an emphasis on recovery and independence in the home.
