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Lumin Digital logoLD

Lumin Digital

About

Lumin Digital, founded in 2016, builds a cloud-native digital banking platform for financial institutions across the United States. The company serves more than 90 institutions and over 8 million end users, delivering consumer and business banking experiences through the Lumin Digital Banking Platform. Its stated focus is on combining innovation, data and speed to help credit unions and banks compete with larger rivals.

The platform is built around a cloud-native architecture, and engineering work spans cloud-native platform development, digital banking technology and data analytics. Self-service features are a significant area of investment: digital account opening is designed to drive deposit growth for clients, while intelligent self-service capabilities target operational cost reduction. One client recorded $18m in deposit growth in a single month using digital account opening; another reduced monthly costs by $75,000 through self-service features.

The company reports 99.999% platform uptime and 100% on-time launches, alongside more than 220 product enhancements delivered each year. Other published metrics include a Net Promoter Score near 90, an app rating of 4.85 out of 5, and a reported 99% employee satisfaction rate. Lumin Digital operates in the United States and works with clients in banking, financial services and credit unions.

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