Metro Credit Union is a member-owned cooperative financial institution headquartered in Chelsea, Massachusetts. Founded in 1926, it is the largest state-chartered credit union in Massachusetts, serving more than 220,000 members across Massachusetts and New Hampshire. Its technical work concentrates on digital banking: mobile banking, online account management and credit monitoring, alongside a digital toolkit that covers mobile deposits, bill payment, card controls and personalised financial-planning features.
The institution's product range spans personal and business banking - checking and savings accounts and certificates of deposit - plus lending, including mortgages, home-equity loans, consumer loans and student loans. It also offers insurance products and financial education services. A workplace banking programme provides services to employees of more than 1,200 partner companies. Member support is delivered through branch, telephone, digital-branch, virtual-assistant and WhatsApp channels.
Metro Credit Union operates as a cooperative, with an emphasis on personal service and community engagement. The Metro Credit Union Foundation invests in organisations and programmes that strengthen local economic resilience, and the institution provides financial education and personalised financial planning to its members.
