Summit is a managed IT services provider founded in 2004 and headquartered in Elk Grove Village, Illinois. The company keeps business-critical technology running reliably and securely on behalf of its clients, so that organisations do not have to operate it themselves. Its managed services carry 100% uptime SLAs and are backed by 24/7 live support. Clients range from small and mid-sized businesses to Fortune 500 enterprises, and include Hitachi, Shopify, CAT, SAP, Ulta, BCBS, Bandai Namco and IKEA.
The company's portfolio spans application hosting, Desktop as a Service, data center services, disaster recovery, colocation, enterprise cloud solutions, managed Kubernetes and cybersecurity. Infrastructure work sits at the core of this: container orchestration, virtual desktop delivery and security operations for client infrastructure and data. Data center and colocation services are provided across a global network of 22 facilities, with presence in Ashburn, Virginia; Chicago; London; Frankfurt; Singapore and Tokyo, serving clients in North America, EMEA, Latin America and APAC.
Summit works across regulated industries, enterprise IT, e-commerce, manufacturing and industrial, retail, financial services and insurance, entertainment and gaming, and technology. It describes its mission as making complex technology manageable, and lists four core values: empowering people, constant elevation, customer-first decision making, and focusing on outcomes rather than checking boxes. Further detail is available at https://summithq.com/.
