USAA is a diversified financial services organisation founded in 1922 and headquartered in San Antonio, Texas. It serves more than 14 million members drawn from the U.S. military community - including active-duty personnel, members of the National Guard and Reservists, veterans, and eligible family members. The company's core mission is to facilitate the financial security of its members.
Its product suite spans four main areas: insurance, banking, investments, and retirement solutions, each tailored to the specific needs of the military community. USAA operates across the financial services, insurance, banking, and investment industry verticals.
The organisation also advocates for the military community through initiatives that support career transitions, financial wellbeing, and quality of life. AI and technology roles at USAA involve working within a large-scale financial institution that serves a focused, mission-driven membership base.