Astreya is a global managed IT services provider founded in 2001 and headquartered in San Jose, California. The company operates across more than 40 countries, offering an AI-first approach to designing, deploying, and managing complex technology environments for enterprise clients.
The company's technical scope spans AI, cloud infrastructure, cybersecurity, digital workplace services, data engineering, application engineering, and IT asset management. Its proprietary AI frameworks include Ara, Lynx, Pictor, and AI OpsHub. Astreya also develops production-ready AI solutions published on the ServiceNow Store and the Databricks Marketplace, including TicketLens, Astraix, Attachment Summarizer, and Data Trust and Stats Intelligence (DTSi).
Astreya supports over 500,000 end users and manages more than 1.5 million tickets annually, with an average customer satisfaction score of 4.95 out of 5. The company describes its orientation as shifting from reactive incident handling toward predictive, intelligent service delivery, with a focus on human-centered service.
