Balto, established in 2017, develops an AI-powered platform tailored for contact centers. The company's technical focus encompasses real-time AI guidance, voice AI, quality assurance automation, and analytics.
Its primary offering, the Balto AI Platform, integrates these capabilities into a cohesive system. The platform processes tens of thousands of phone conversations daily, supporting industries including sales, customer service, and accounts receivable.
Headquartered in St. Louis, Missouri, Balto operates with a worldwide presence, providing solutions for contact center operations across diverse sectors.
