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Base logoBA

About

Base is an AI company that has built the first AI-powered Customer-Led Growth platform, designed to transform how enterprise teams engage, retain, and expand their customer base. Its core offering, the AI Engagement OS, orchestrates the entire post-sale motion, automating engagement, expansion, and advocacy across the customer lifecycle. The platform includes over 100 built-in AI agents.

The company's platform is used by enterprise software customers including Adobe, Freshworks, Broadcom, Tealium, NiCE, and Cornerstone. Its technical work spans AI, Customer Data Platform (CDP), and automation domains.

The company culture is described as moving fast, leveraging AI in every aspect of work, and being customer-obsessed.

Markets

B2B SaaS
Customer Success Software
Marketing Technology

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