OnRamp builds an AI-enabled customer onboarding and engagement platform for B2B companies. Founded in 2020 and headquartered in Newton, Massachusetts, the company develops software that helps firms accelerate product adoption, deepen customer relationships and retain revenue after the sale. Its technical work spans artificial intelligence, agentic AI, workflow automation and B2B SaaS platform engineering.
The company's core product, the OnRamp Platform, serves as a system of record for post-sale workflows and powers onboarding and expansion for enterprise customers. It is reported to reduce onboarding time by up to 70%. Surrounding components include a customer-facing portal with personalised customer journeys, dynamic workflow automation that removes friction from B2B customer relationships, and agentic AI capabilities embedded throughout the platform to keep customers engaged from initial deployment onward.
OnRamp operates across verticals including healthcare, real estate and settlement services, and enterprise software. Named customers include CVS Health, Qualia and AGS Health, and the company reports serving Fortune 15 companies.
