Blue Acorn iCi, powered by Infosys, is a digital customer experience company that works with global brands on digital transformation across experience, commerce, and customer intelligence. Its technical work spans data and analytics, customer data platforms, and commerce engineering, including implementation of Adobe Real-Time CDP and deployment of Adobe Customer Journey Analytics to improve customer engagement and digital maturity. The firm holds certified partner status across Adobe Experience Platform, Shopify Plus, Salesforce Commerce Cloud, and Optimizely, and was named Adobe Emerging Solution Partner of the Year.
Engagements range from migrating client commerce platforms to Shopify Plus to award-winning digital transformation programmes for enterprise clients. The customer base includes Fortune 500 companies, among them multi-billion dollar streaming services, and work spans verticals such as furniture and home furnishings (Lovesac), automotive manufacturing, streaming and entertainment, and retail and eCommerce. The company employs more than 266 people.
Blue Acorn iCi operates as a boutique agency while drawing on the global resources of Infosys, combining personalised attention with enterprise-scale delivery. It describes its team as a group of experts combining technical excellence with strategic vision, and it maintains an award-winning work culture. The firm is remote-first, with locations in Charleston and Raleigh, and a global reach through Infosys.
