Gigawatt AI, Inc. builds an AI-native, modular software suite designed for utilities that wish to modernise operations and improve customer service without replacing their core systems. The company was founded by leaders from utility and AI transformation backgrounds and works with utilities, technology providers and consultants on what it describes as responsible AI modernisation, with the pace of change and control of data left to the customer.
Its flagship product is described as the world's first modular AI operating system for utilities: an integrated platform linking modular AI components, governed data and secure automation across mission-critical utility operations. Around it sit standalone AI modules for Customer Operations, Revenue Operations and Service Operations, each of which can be deployed quickly on its own.
Underpinning the suite is the Utility Data Fabric, a unified data layer that connects the modules and turns fragmented operational data into actionable intelligence. The company's technical work spans artificial intelligence, data integration, secure automation and operational data intelligence. Its focus is the energy and utilities sector, including utilities and energy providers.
