Koala Health, founded in 2021, operates a digital veterinary pharmacy platform in the United States. The company partners with veterinary clinics to deliver vet-approved pet medications to pet parents, working directly with veterinarians to verify prescriptions. It charges no service or shipping fees.
The technical work spans several domains: a mobile-first digital pharmacy platform, prescription verification systems developed in conjunction with veterinary practices, and automation applied to medication packaging and dosing. A distinguishing feature of the product is packaging that sorts medications by date and time, replacing multiple bottles and complex dosing schedules with a single organised format. Geographic presence is nationwide across the United States.
The company was founded by Gavin Cotter, a former PillPack executive, with the premise that the lessons of human healthcare delivery should apply to veterinary care. Its stated areas of focus include reducing friction in both the clinic and customer experience, and creating products that work for veterinary teams as well as pet parents. The industries it operates across include veterinary care, pet health, pharmacy, healthcare delivery and e-commerce fulfilment.
