Kontakt.io builds a care operations platform for hospitals that combines artificial intelligence, internet-of-things hardware and real-time location services (RTLS). The platform tracks the location of people, equipment and spaces in clinical settings, applies predictive analytics to that data to forecast demand, and orchestrates clinical workflows on the basis of those forecasts. The stated aims are to reduce the time nurses spend searching for equipment such as infusion pumps, to speed bed turnover and to ensure patients receive care when it is needed.
The engineering work spans several technical domains: AI and demand-prediction models, IoT and Bluetooth beacon technology, RTLS, and real-time data platforms with workflow orchestration software. The company's single product, an intelligent care operations platform, rests on a deployed base of more than 4 million IoT devices worldwide and supports more than 32,000 end users. Kontakt.io works with over 1,200 partners and serves health systems, individual hospitals and government healthcare customers including the VA.
Founded in 2013 as a Bluetooth beacon company, Kontakt.io has since evolved into an intelligent operations platform. It operates in the United States and Poland, with IoT devices deployed worldwide, and describes its team as combining healthcare expertise with engineering talent. The company frames its product philosophy around reducing friction in the daily work of care delivery rather than adding further technology to already burdened clinical environments.
