MedZed, founded in 2014, delivers enhanced care management and community supports to high-risk Medicaid and Medicare members by combining technology with community health navigators. The company's model addresses both clinical needs and social determinants of health - such as housing instability, food insecurity, and lack of insurance coverage - through a platform that coordinates care across its network. Its Enhanced Care Management product has demonstrated a 40% reduction in emergency department visits and inpatient admissions per thousand members.
The company partners with 22 health plans across 11 states, serving over 50,000 individuals. MedZed operates in the Medicaid managed care, Medicare Advantage, and broader healthcare services verticals, positioning its technology-enabled approach within one of the largest and most complex segments of the American health system.
MedZed's model relies on community health navigators who engage members locally and empathetically, supported by technology infrastructure that enables scale. The organisation describes itself as compassionate and locally based, with an emphasis on empathetic engagement in its member interactions.
