Shaw/Scott is a global digital consulting agency that helps brands build engaging and effective customer experiences through technology. The firm's work centres on customer-first digital marketing, with technical domains spanning marketing automation, customer data platforms, digital marketing technology, data-driven strategy, technology implementation and customer experience design. It operates as a distributed organisation with virtual office locations in eight cities - Seattle, San Francisco, Chicago, New York, Vancouver, London, Budapest and Mexico City - and serves clients across 10 countries.
The company delivers its work through four service lines: strategic consulting, enablement offerings that address marketing challenges for enterprise brands, implementation of marketing automation and customer data platform technologies, and in-house proprietary software designed to solve real-life marketing problems. The engineering and technology practice therefore combines platform implementation work on customer data infrastructure with the development of proprietary tools.
Shaw/Scott employs more than 75 people, with an average of over 10 years of experience per team member, and has received more than 40 industry awards. Its clients span retail, apparel and e-commerce - including lululemon - pet retail, airline and travel, and wedding and registry services, among other enterprise brands.
