Sittercity operates a digital marketplace that connects families with in-home care providers such as babysitters and nannies. Founded in 2001 and part of Bright Horizons, the company describes itself as the first and largest digital platform in tech-enabled child care. Its technology work spans marketplace and platform engineering, identity verification, background-check and safety-screening systems, fraud prevention, and product design.
The core product is the Sittercity platform, through which families search for, screen and hire local caregivers. The company reports that it connects a family with a child care professional every 11 seconds and links millions of parents with caregivers each year. A second offering, an online child care employee benefit, was the first of its kind to be sold as a workplace benefit and now sits within Bright Horizons.
Engineering, design and product teams work on problems of trust and safety at scale - verification, screening and fraud prevention across a two-sided national marketplace. The company employs a distributed, remote-friendly workforce across the United States, with in-person gatherings at an Industrious coworking space in Chicago's Loop.
Sittercity frames its mission around supporting working parents and building meaningful careers for care providers. It describes its culture as collaborative and action-oriented, pairing curiosity about human needs with an interest in new technology.
