Titan acquires Managed Service Providers (MSPs) and integrates autonomous AI agents into their service workflows. The company targets the $300B managed services market, aiming to improve service quality, efficiency, and margins for MSPs, MSSPs, and IT service providers serving SMB and mid-market clients. Titan has raised over $100M in funding and serves hundreds of enterprise customers.
The company's core product is an AI-native operating system for MSPs that deploys autonomous AI agents across service desk, infrastructure, security, identity, endpoint, and application operations. These agents monitor, triage, and resolve work autonomously, enabling faster resolutions, improved uptime, and proactive, personalised support around the clock.
Technical work at Titan spans AI agents, autonomous systems, IT service management, infrastructure monitoring, and security operations. The company's long-term ambition targets a valuation exceeding $100B. When integrating acquired MSPs, Titan embeds talent into partner teams while preserving the legacy and culture those businesses have built.
