Weave employs generative artificial intelligence, machine learning, and natural language processing within its platform for small- and medium-sized healthcare businesses. These AI technologies are applied to unify phone systems, texting, scheduling, reviews, and payments into a single experience platform.
The company operates across several healthcare verticals, including dental, optometry, medical, veterinary, physical therapy, and podiatry. Its AI-driven products feature Call Intelligence for sentiment analysis and revenue opportunity identification, Response Assistant for managing online reviews, and an AI Receptionist that books appointments, answers FAQs, and processes payments.
Weave's platform is informed by over a decade of patient interaction data. The company has received G2 market recognition as a leader in patient engagement and related software categories. It is headquartered in Lehi, Utah.
