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WebTPA (GuideWell)

About

WebTPA is a third-party administrator founded in 1993 and headquartered in Irving, Texas, with an additional office in San Antonio. It provides health care administration solutions to health systems, self-funded employers and insurance carriers, and describes itself as one of the nation's largest TPAs. The company is part of the GuideWell enterprise, a not-for-profit health solutions company.

Its technical work is concentrated in health care claims processing and health plan administration. WebTPA developed a proprietary claims system in-house in 1998 to meet tailored claims processing needs; the system processes 7.1 million claims annually. The company manages care for over 3.8 million members and has invested in infrastructure and growth over its history.

Products include administrative outsourcing, customised benefits administration for self-funded employers, and services for hospital health systems, a business that began by helping hospital health plans create plans giving their employees access to services at their own facilities. The firm's "It's Your Plan" approach is designed to let clients offer employees customised health care benefits.

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