Zapier builds automation infrastructure for businesses that want data to move between their software tools without custom code. Founded in 2011 and originally based in Columbia, Missouri, the company operates a no-code automation platform that connects more than 8,000 apps, allowing users to automate repetitive tasks and link systems across departments. The platform is used by over 3 million businesses, from solopreneurs to enterprise teams.
For engineers and researchers working on AI systems, the relevant work sits in AI-powered automation orchestration: intelligent workflows designed to learn, adapt and scale alongside a business. Alongside this, technical teams work across no-code automation, workflow automation, data integration and intelligent workflow design - problems involving large numbers of third-party integrations, reliable data transfer and orchestration of agents and models in production.
Zapier has been fully remote since its founding, with distributed teams building and operating the product globally. The company has raised minimal venture capital and reports profitable growth, following a product-led growth model in which the product itself drives customer acquisition. Its stated mission is to make automation work for everyone by removing repetitive tasks from day-to-day work.
