Zuma develops agentic AI systems designed for the multifamily housing sector. Its core product, Kelsey, is an AI assistant that automates repetitive tasks for onsite property teams, enabling human staff to concentrate on hospitality, resident relationships, and community building. The company operates across thousands of apartment communities, serving millions of residents.
Backed by Andreessen Horowitz and Y Combinator, Zuma is headquartered in Santa Monica, California. The company's technical focus encompasses agentic AI and human-AI collaboration, applied specifically to real estate operations and property management workflows.
Engineers and designers work alongside operations staff, with the company emphasizing rapid iteration informed by direct feedback from property managers in the field. Zuma prioritizes shipping quickly and learning from real-world use rather than relying on assumptions about user needs.
