ASAPP, founded in 2014, is a research-based artificial intelligence company that builds AI-native solutions for enterprise contact centers.
The company's technical domains encompass artificial intelligence, generative AI, and customer service automation. Its primary product, the Customer Experience Platform, integrates with existing systems to deliver personalized resolutions.
ASAPP has secured over $500 million in funding and holds 64 patents backed with 35 pending. It operates from locations including New York, Mountain View, Bozeman, Ithaca, and Bangalore.
The company serves industries such as travel, insurance, financial services, retail, telecom, utilities, and healthcare, with a research-driven and innovation-focused culture.
