KWI, founded in 1985, is a cloud-based retail technology company headquartered in Melville, New York. The firm builds solutions for specialty retailers, offering an omnichannel platform that unifies Point of Sale, Merchandising, Order Management, eCommerce, CRM, and Loss Prevention into a single database. It is privately held, debt-free, and fully management-owned, with a team of over 170 employees.
The company's technical focus spans cloud-based retail technology, mobile retail technology, SaaS platforms, and unified commerce solutions. Its Cloud9 Mobile POS platform, acquired from VeriFone in 2014, is central to its mobile strategy. According to the company, mobile transactions processed through the platform yield 16.6% more units per transaction and 20% higher average dollars per transaction compared to traditional register transactions.
KWI serves more than 120 specialty retail customers and powers over 650 stores, having processed more than 3 million mobile transactions. The company provides comprehensive support including 24/7/365 assistance, hardware support, global payments, and professional implementation services.
