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About

Sprinklr, founded in 2009, is an AI-native platform for Unified Customer Experience Management (Unified-CXM). The company applies artificial intelligence to manage customer interactions across multiple channels.

Its product suite comprises Service, Social, Marketing, and Insights, all integrated within the Unified-CXM framework. Sprinklr serves over 1,900 enterprises, with 60% of the Fortune 100 among its clients.

Headquartered in New York, Sprinklr operates globally, delivering its AI-driven solutions to a broad customer base.

Markets

Customer Experience
Marketing Technology

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