WalkMe is the company that pioneered the Digital Adoption Platform (DAP) category. Founded in 2011, it builds a platform that overlays on any enterprise application to identify workflow friction and to deliver personalised guidance and automation. AI-powered capabilities within the platform provide contextual assistance, drawing on the technical domains of AI-powered contextual assistance, workflow automation, enterprise software guidance and digital transformation.
The WalkMe Digital Adoption Platform is used to help organisations maximise software return on investment and accelerate digital transformation. An IDC study of customers over three years reported a 494% return on investment. The platform reaches 35 million users across more than 42 countries.
The company serves approximately 1,600 customers, among them 27% of the Fortune 500, and employs more than 900 people globally. It operates in the enterprise software and digital transformation verticals and describes its vision as fundamentally transforming the productivity of humanity by harnessing the power of technology.
