Intermedia Intelligent Communications is a cloud communications provider that builds and delivers unified communications and collaboration tools to businesses. Founded in 1995, the company has been operating in the space for more than 25 years and serves over 150,000 businesses. Its work spans an AI-powered communications platform designed to integrate with business workflows, alongside voice technology, video conferencing, contact center technology, email services and security services.
The company's product portfolio covers Voice, Video Conferencing, Team Chat, Contact Center Solutions, Business Email and Security Services, unified within an AI-powered UCaaS platform. Technical domains include cloud communications, unified communications and collaboration, AI-powered platforms, voice technology and enterprise-grade security. The company serves customers across healthcare, legal services, financial services, automotive, retail and education.
Intermedia emphasises enterprise-grade security and reliability, 24/7 customer support and seamless onboarding. It has received multiple J.D. Power awards for customer satisfaction. The company works through a network of MSPs, VARs and service providers and describes itself as a pioneer in cloud communications.
