Zoom, founded in 2011 and headquartered in San Jose, California, is a publicly traded company that has built an AI-first work platform. Its core business provides video conferencing, collaboration, and communication solutions to millions of users worldwide. The company's technical work spans artificial intelligence, video conferencing technology, and communication systems.
The company's product suite includes Zoom Meetings for video conferencing, Zoom Chat for messaging, and Zoom Phone for VoIP services. It also offers Webinars, Zoom Whiteboard for collaborative work, and a Contact Center solution. More recent additions to its portfolio include AI-powered features such as Virtual Agent, ZoomMate, and My Notes, reflecting a strategic focus on integrating artificial intelligence across its platform.
Zoom serves a broad range of industry verticals, including major enterprises in financial services, retail, energy, and professional sports. Notable customers include Capital One, Walmart, ExxonMobil, and Major League Baseball. The company went public in 2019 and maintains a global operational footprint.
