GoTo Technologies USA, LLC is a provider of cloud communications and IT support software, headquartered in Boston. The company operates a unified platform designed for business communication, collaboration, and IT management, serving more than 800,000 customers globally. Its workforce comprises between 1,000 and 5,000 employees located worldwide.
The company's product portfolio includes GoTo Connect for unified communications, GoTo Meeting for video conferencing, GoTo Webinar for virtual events, and GoTo Resolve for IT support and management. Technical work within the company spans domains such as cloud communications, IT support software, artificial intelligence, and machine learning.
GoTo's stated operating principles include a customer-first mindset and a focus on practical innovations. The company develops tools intended to support remote and hybrid work environments for its business software clients.