Remark is a Boston-based startup founded in 2022 that combines artificial intelligence with a network of thousands of human experts to deliver real-time, personalized shopping guidance. Its platform connects online shoppers with specialists - such as sommeliers, chefs, and stylists - through live chat, aiming to replicate the depth of in-store expertise in a digital environment. The company operates in sectors including luxury fashion, health and wellness, and home furnishings.
The company's core technical work involves AI technology, a real-time chat platform, and human-AI collaboration. Remark has raised $16 million in Series A funding. The team includes talent from companies such as Amazon, Microsoft, and Salesforce.
