Verint builds AI-powered software that enables organizations to improve customer experiences without increasing headcount, with a primary focus on automating contact center operations. The company's core offering is the Verint Platform, an open system built on behavioral data and the proprietary Da Vinci AI engine, designed to integrate with an organization's existing technology infrastructure.
The platform is complemented by a suite of more than 50 specialized bots that handle tasks ranging from customer self-service to agent coaching. This technology stack is supported by technical domains including behavioral data analytics, bot development, and platform integration. The company emphasizes a focus on delivering tangible AI outcomes.
Verint serves approximately 10,000 customers across more than 175 countries, and its platform is relied upon by over 80% of the Fortune 100. The company generates over $900 million in annual revenue and employs about 4,000 people.
