NexGen Technologies, LLC builds NexGen Virtual Office, a virtual office platform that combines real-time video conferencing, AI-powered chatbots, mobile applications, and virtual agents into a single environment for workforce management, communication, and collaboration. The platform is designed for hybrid and remote work and integrates with Cisco Webex. The company's technical work spans real-time video conferencing, AI-powered chatbots and virtual agents, mobile application development, and virtual workspace and collaboration software.
The platform supports customer engagement use cases across outbound sales, inbound sales, technical support, and training environments. Relevant industry verticals include customer engagement and contact centres, sales, technical support, training and enablement, and workforce management and collaboration.
NexGen Technologies is headquartered in Boca Raton, Florida and operates with a remote-first orientation and a global workforce focus. The company describes itself as flat in structure, with an emphasis on transparency, continuous learning, and inclusive collaboration, and is staffed by professionals with direct experience of the challenges its clients face. It frames the future of work as hybrid.
