Customer Experience Management companies
15 companies
TETeleperformance
Teleperformance provides outsourced omnichannel customer experience management, technical support and digital business solutions, with over 380,000 staff across…
THTheyDo
TheyDo provides a journey management platform that uses AI to unify customer data and insights, helping enterprises align around customer experience.
VAVoyage Advisory
Voyage Advisory is a management consulting firm that transforms customer service, operations, and technology for large enterprises.
WTWaterfield Tech
Waterfield Tech designs and manages scalable, AI-enabled omnichannel customer experience solutions for enterprises across multiple industries and six continents…
SPSprinklr
Sprinklr is an AI-native platform for unified customer experience management, serving over 1,900 enterprises including 60% of the Fortune 100.
TDTTEC Digital
TTEC Digital provides integrated digital and human solutions for customer experience orchestration, with a focus on AI and analytics.
PLPercepta LLC
Percepta LLC designs, builds and operates customer experience journeys for automotive and mobility brands, using AI-driven insights, predictive automation and a…
REReputation
Reputation provides an AI-native platform that analyzes customer feedback to deliver predictive insights for managing online reputation, serving Fortune 1000 co…
NENetomi
Netomi builds an enterprise AI platform for customer experience, using agentic AI to handle complex interactions for Fortune 500 companies.
USUSAN
USAN provides cloud contact center solutions, AI-powered contact analytics, agentic AI and Amazon Connect managed services for mid-to-large enterprises.
ZEZendesk
Zendesk develops a cloud-based customer service platform that uses artificial intelligence and automation to support businesses worldwide.
BABlue Acorn iCi
Blue Acorn iCi, powered by Infosys, is a digital customer experience firm delivering transformation work in experience, commerce, and customer intelligence for…
CACallMiner
CallMiner provides AI-powered conversation intelligence software that analyzes customer interactions to generate actionable insights for businesses.
CXCXApp
CXApp runs the CXAI SaaS platform and a workplace SuperApp mobile application, using AI to manage enterprise workplace experiences including booking, mapping an…
AXArc XP
Arc XP offers a cloud-based digital experience platform with AI capabilities for media, enterprise, and retail companies to manage content and drive digital com…