Customer Engagement companies

Drips provides AI-powered Conversations as a Service, enabling scalable two-way communications via SMS, voicemail, and phone calls for enterprises.

Base builds an AI-powered Customer-Led Growth platform for enterprise teams to automate customer engagement, retention, and expansion.

Unifonic provides an enterprise customer engagement platform for omnichannel business messaging, covering SMS and WhatsApp, with conversational AI work and over…

Sprinklr is an AI-native platform for unified customer experience management, serving over 1,900 enterprises including 60% of the Fortune 100.

OnRamp develops an AI-enabled customer onboarding and engagement platform for B2B companies, with agentic AI and workflow automation for post-sale processes.

Orita builds custom AI models that predict customer behavior for direct-to-consumer brands to optimize marketing retention and lifetime value.

TheyDo provides a journey management platform that uses AI to unify customer data and insights, helping enterprises align around customer experience.

Reputation provides an AI-native platform that analyzes customer feedback to deliver predictive insights for managing online reputation, serving Fortune 1000 co…

Respond.io, founded in 2017 and headquartered in Kuala Lumpur, builds an AI-powered platform where human teams and AI Agents manage customer conversations acros…

Incentivio, founded in 2016, provides an AI-driven digital guest engagement platform for restaurants, using machine learning for customer analytics, churn predi…

OuterSignal is a customer intelligence platform for e-commerce brands that enriches order data in real time to identify VIPs, influencers, and key professional…

CallMiner provides AI-powered conversation intelligence software that analyzes customer interactions to generate actionable insights for businesses.

Founded in 2018, Massive Rocket is a global Braze and Snowflake agency applying data engineering and AI to customer engagement and loyalty programmes for major…

Conversica provides an enterprise Conversational AI platform that automates two-way customer engagement across multiple channels using trained AI Agents.

TTEC Digital provides integrated digital and human solutions for customer experience orchestration, with a focus on AI and analytics.

Brevo is a CRM suite offering marketing, sales and customer data tools, including email, SMS, WhatsApp, automation and loyalty software, used by over 500,000 bu…

Teleperformance provides outsourced omnichannel customer experience management, technical support and digital business solutions, with over 380,000 staff across…

Decagon builds a conversational AI platform whose agents handle customer support, onboarding and retention across chat, email and voice for brands.