Customer Service Technology companies

Retell AI develops an AI voice agent platform to automate business phone interactions while maintaining conversation quality.

Waterfield Tech designs and manages scalable, AI-enabled omnichannel customer experience solutions for enterprises across multiple industries and six continents…

TTEC Digital provides integrated digital and human solutions for customer experience orchestration, with a focus on AI and analytics.

CallMiner provides AI-powered conversation intelligence software that analyzes customer interactions to generate actionable insights for businesses.

Siena AI builds an agentic intelligence platform that automates customer interactions for commerce using empathic AI agents.

Teleperformance provides outsourced omnichannel customer experience management, technical support and digital business solutions, with over 380,000 staff across…

Liveops runs a virtual contact centre pairing AI-powered platform LiveNexus with a network of over 15,000 remote independent contractor agents delivering omnich…

DigitalGenius develops AI automation platforms for customer service in ecommerce, using conversational, visual, generative, and voice AI.

USAN provides cloud contact center solutions, AI-powered contact analytics, agentic AI and Amazon Connect managed services for mid-to-large enterprises.

Zendesk develops a cloud-based customer service platform that uses artificial intelligence and automation to support businesses worldwide.

Respond.io, founded in 2017 and headquartered in Kuala Lumpur, builds an AI-powered platform where human teams and AI Agents manage customer conversations acros…

Verint develops AI-powered automation software for contact centers and customer experience, serving about 10,000 customers globally with revenue over $900 milli…

Drips provides AI-powered Conversations as a Service, enabling scalable two-way communications via SMS, voicemail, and phone calls for enterprises.

ASAPP is a research-based artificial intelligence company developing AI-native solutions for enterprise contact centers across various industries.

Level AI builds AI-native customer intelligence and service automation software that analyses 100% of contact centre interactions in real time using proprietary…

Sprinklr is an AI-native platform for unified customer experience management, serving over 1,900 enterprises including 60% of the Fortune 100.

Unifonic provides an enterprise customer engagement platform for omnichannel business messaging, covering SMS and WhatsApp, with conversational AI work and over…

Decagon builds a conversational AI platform whose agents handle customer support, onboarding and retention across chat, email and voice for brands.

NexGen Technologies builds the NexGen Virtual Office platform, combining real-time video conferencing, AI-powered chatbots, virtual agents, and mobile apps for…

Front builds an AI-powered customer service platform that unifies support channels in a collaborative workspace, used by 9,000+ organizations.