Customer Service Technology companies

Waterfield Tech designs and manages scalable, AI-enabled omnichannel customer experience solutions for enterprises across multiple industries and six continents…

Retell AI develops an AI voice agent platform to automate business phone interactions while maintaining conversation quality.

CallMiner provides AI-powered conversation intelligence software that analyzes customer interactions to generate actionable insights for businesses.

Siena AI builds an agentic intelligence platform that automates customer interactions for commerce using empathic AI agents.

DigitalGenius develops AI automation platforms for customer service in ecommerce, using conversational, visual, generative, and voice AI.

Verint develops AI-powered automation software for contact centers and customer experience, serving about 10,000 customers globally with revenue over $900 milli…

ASAPP is a research-based artificial intelligence company developing AI-native solutions for enterprise contact centers across various industries.

Reputation provides an AI-native platform that analyzes customer feedback to deliver predictive insights for managing online reputation, serving Fortune 1000 co…

Orita builds custom AI models that predict customer behavior for direct-to-consumer brands to optimize marketing retention and lifetime value.

Base builds an AI-powered Customer-Led Growth platform for enterprise teams to automate customer engagement, retention, and expansion.

Conversica provides an enterprise Conversational AI platform that automates two-way customer engagement across multiple channels using trained AI Agents.

Balto provides an AI-powered platform that unifies real-time guidance, quality assurance automation, voice AI agents, and actionable insights for contact center…

TheyDo provides a journey management platform that uses AI to unify customer data and insights, helping enterprises align around customer experience.

Reply S.p.A. is an Italian multinational technology consulting and services company with over 16,600 professionals across 16 countries, specializing in AI, clou…

Voyage Advisory is a management consulting firm that transforms customer service, operations, and technology for large enterprises.

Netomi builds an enterprise AI platform for customer experience, using agentic AI to handle complex interactions for Fortune 500 companies.

Replicant provides a conversational AI platform that automates customer service conversations for enterprise contact centers using large language models.

Tkxel is a global technology partner founded in 2008, providing AI integration, custom software development, cloud infrastructure, and cybersecurity services to…

GoTo Technologies USA, LLC provides a cloud-based platform for business communications, collaboration, and IT support, serving over 800,000 customers worldwide.

Genesys is a global provider of an AI-powered experience orchestration platform for customer experience and contact center operations.